I purchased Mike Chang's workout program,"Six pack abs", and have enjoyed the program. The problem is that sales people contact you by phone and attempt to sell you more programs and are not clear about how much they will cost you, which leads to my complaint.
The " Six pack abs" phone Reps just continue to charge your credit card for an amount, $65 in my case,previously not agreed to and unless you check your credit card statement on a monthly basis, you are liable to end up paying for God knows what.
I made two calls to their customer service line. The first call, no answer. The second call I got an answering machine, so left a message for them to call me about the complaint I have described above. The next day I got a message from "Six pack abs" customer service saying they would " credit my account" and to " call them back". That was late today.
I plan on calling them tomorrow to confirm the credit to my account and see exactly why I was automatically charged an amount to my credit card never discussed or approved by me.
Will get back with their answer.
Monetary Loss: $65.